You don't need to download anything to use tendercare. Most of the tendercare experience is available at trytendercare.com directly in your browser. No download required.

How to access tendercare on the web

Open any browser (Chrome, Safari, Firefox, or Edge).
Go to trytendercare.com.
Click Log In in the top-right corner.
Enter your email and password.

If you don't have an account yet, click Get Started to sign up for free.

What can I do on the web?

The web dashboard gives you access to most of tendercare's core features:

View and manage Profiles. Profiles are what Vaults are called in the web dashboard. Same information, different label. See all documents and information for your loved ones
Upload documents. Easily drag-and-drop files from your computer
Manage Reminders. View, add, and check off reminders
tendercare Plan. Access step-by-step guidance
Update your account. Change your account settings
Access tenderID settings. Update what information is shown on your tenderID
Find Help. Connect with vetted elder care professionals in the Trusted Network

What's app-only?

A few features are only available in the mobile app:

Community
Medicare import (the web will direct you to download the app)
Push notifications

Web vs. App: what's the difference?

The mobile app and the web are connected to the same account and data. Any changes you make in one place sync to the other. The mobile app offers a more streamlined experience for on-the-go use. The web is often more convenient for uploading documents from a computer.

See App vs. web: what works where for a full comparison.