tendercare

What the tenderID is, what's in the kit, what first responders see, and how it stays secure.

What is the tenderID?

Three ways to get your free tenderID: order online, order from the app, or scan an existing kit to activate.

How to get your free tenderID

What to include on your tenderID: medications, allergies, conditions, emergency contacts, and key documents.

Setting up your tenderID: what to include

How to activate your tenderID from the app or by scanning the QR code.

Activating your tenderID

Making sure first responders can find your tenderID.

Where to place your tenderID fridge decal

How to set up tenderIDs for multiple loved ones, each with their own vault and QR codes.

tenderID for multiple family members

How to control what's visible when your tenderID is scanned, and what to include or leave out.

Controlling your tenderID privacy settings

tenderID delivery takes 2–3 weeks. Here's what to do if yours hasn't arrived.

Where is my tenderID?

The five-layer security architecture behind tenderID: scan expiration, data minimization, encryption, instant deactivation, and family alerts.

How tenderID protects your data

What first responders see when they scan a tenderID, and the automatic alert your family receives.

What happens when a first responder scans the tenderID

Solutions for QR codes that won't scan, blank scan pages, outdated info, and missing alerts.

Troubleshooting tenderID: QR code issues and activation problems

How to get a free replacement tenderID and deactivate a lost card.

Replacing a lost or damaged tenderID

Set up, activate, and manage your free tenderID

tenderID 

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