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What the GUIDE Program provides

What GUIDE includes: care navigation, 24/7 support, a care plan, assessment, respite care, education, resources, and monitoring.

The GUIDE Program offers support designed to ease the burden of dementia caregiving and improve quality of life for families and their aging loved ones. Here's what it includes.


Care navigation

A dedicated tendercare Guide, who serves as your GUIDE care navigator. They coordinate between doctors, caregivers, and support services so everyone stays on the same page, and they're your point of contact throughout.


24/7 support access

An around-the-clock helpline to reach your care team whenever you need assistance.


Personalized care plan

A care plan developed and regularly updated around your loved one's individual needs.


Assessment

An evaluation of clinical, behavioral, and psychosocial needs.


Respite care

Up to $2,625 per benefit year, used for in-home care or facility-based services.

The benefit year resets July 1, and unused funding doesn't carry over. See Respite care in the GUIDE Program.


Caregiver education

On-demand training on dementia care, medication management, fall prevention, and more.


Community resources

Access to local support services including transportation, meal delivery, and financial aid.


Ongoing monitoring

Regular check-ins and proactive adjustments to the care plan as your loved one's needs change.


Does GUIDE replace my other Medicare benefits?

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