Families trust tendercare with sensitive health information, and we take that seriously. Here's where tendercare stands on HIPAA and data security.
Is tendercare HIPAA compliant?
Yes. tendercare has successfully completed a HIPAA attestation examination, an independent assessment of our administrative, physical, and technical safeguards against HIPAA requirements.
What is HIPAA?
HIPAA (the Health Insurance Portability and Accountability Act) is a federal law that sets national standards for protecting sensitive patient health information. It governs how health data must be stored, transmitted, and protected.
How tendercare protects your data
Encryption in transit and at rest. Your data is encrypted using AES-256, the same standard used by banks and government agencies.
Access controls. Only people you explicitly invite can see your loved one's vault.
Secure infrastructure. tendercare runs on secure cloud infrastructure in the United States.
HIPAA-aligned policies. Our data retention, breach notification, and security policies follow HIPAA requirements.
Business Associate Agreements. Where applicable, tendercare maintains BAAs with vendors that handle protected health information.
Does tendercare sell my data?
No. tendercare does not sell your data, and we don't share your family's information with third parties for advertising.
Where can I learn more?
Visit trytendercare.com/security for the full picture of our security practices, and see our Privacy Policy at trytendercare.com/privacy.
Questions? Reach out at [email protected].