We're here to help. Here's how to reach the tendercare support team.
Email support
The best way to reach us is by email:
š§ [email protected]
We typically respond within 1ā2 business days.
In-app support
You can also reach us directly from the tendercare app. Look for the Help or Support option in your account settings, or use the chat bubble if available.
What to include in your message
To help us solve your issue faster, include:
A description of what you were trying to do
What happened instead (error messages, blank screens, etc.)
Your device type (iPhone, Android, web browser)
Screenshots, if relevant
Have feedback or a feature idea?
We'd love to hear it. Email us at [email protected] with your suggestion. Family feedback directly shapes what we build.
Interested in the Trusted Network?
If you're a care professional interested in joining the Trusted Network, visit trytendercare.com to learn about Membership. To suggest a provider you know and trust, email [email protected].